Fonts Not Displaying Properly

The font download setting in Internet Explorer is enabled by default, but some users or organizations may disable it. If learners have the option to enable it, here’s how to do so:
  1. In Internet Explorer, click the gear icon or the Tools menu, then choose Internet options.
  2. When the Internet Options window appears, select the Security tab, choose the Internet zone, and click Custom level.
  3. When the Security Settings window appears, scroll to the Downloads section and enable the Font download setting.
  4. Click OK twice to save your settings, then close and reopen Internet Explorer.

If you can’t enable the font download setting described above, their IT department may be able to add the website to their trusted sites in Internet Explorer. Here’s how:

  1. In Internet Explorer, click the gear icon or the Tools menu, then choose Internet options.
  2. When the Internet Options window appears, select the Security tab, choose the Trusted sites zone, and click Sites.
  3. Enter the website where your e-learning content is hosted, then click Add to add it to the list. Trusted websites must start with https://
  4. Click Close, then click OK to save your changes.
  5. Close and reopen Internet Explorer.